About Vienna

Vienna, also known as the “City of Music”, is the capital and the largest city of Austria. It is also the cultural, political and economical center of Austria and the 6th largest city by population in the European Union. Vienna was ranked first in the “Mercer Quality of Living Survey” for 10 consecutive years. The city is also a tourist hotspot, known for its architecture, museums and delicious food.


414 km2
Ø temperature 
in October

© WienTourismus

Banks, Credit Cards & ATMs

Banks are usually open from 08:00 or 09:00 to 15:00 or 18:00 (depending on the bank) and are closed during the weekends.

There are ATMs (Automatic Teller Machine) in the ACV and all over the city of Vienna. Currency exchange offices can be found at the airport, at the main train station and along the main streets of Vienna.

Churches, Synagogues, Mosques

Although Vienna (like the rest of Austria) is mostly Catholic, different religions are practiced by many citizens. Catholic and Protestant churches as well as Synagogues and Mosques services are available. Please contact your hotel concierge for current times of services or nearby houses of prayer.

City of Vienna

Vienna has been ranked the most liveable city in the world for the tenth year in row in 2019. With a splendid cultural and imperial background the city is crowded with museums, cafés and historical buildings. There are many pedestrian areas and parks as well as a vibrant nightlife. Tourist information is easy to find at https://www.wien.info/en


City Tax

The current city tax is 3.2% on net accommodation costs. Per law, all hotels must display this amount (either at reception or at the invoice). All advertised prices are including all taxes.


The daytime temperatures in mid-end October range between 7°-14° Celsius and it may also be rainy and windy during the entire month.


The official currency in Austria is Euro (€). You can exchange your currency at all banks as well as many exchange offices in Vienna. When you are exchanging your currency, you need your passport or official ID-card. If you do not have it with you, the bank may refuse to exchange your currency.


The power supply in Austria is 220/240 V. Most electric outlets adhere to the continental standard (Schuko). Appliances from North America require a transformer and British ones an adaptor for the two-pin sockets which are used in Austria.


There are many different museums in Vienna. For prices and opening hours please refer to the hotel reception or any tourist information. Some museums and exhibitions are closed on Mondays.

Restaurants & Nightlife

There is a large choice of restaurants in Vienna, offering various kinds of local or international dishes. Downtown restaurants normally open for lunch from 11:00 to 15:00 and for dinner from 19:30 to 23:00. Cafés and breakfast bars may already open at 08:00, some even earlier. Fast food, kebab, and take-away pizza stalls usually serve food all day long, and some of them stay open until midnight. Bars, night clubs and discotheques usually open from 22:00 to 04:00. Wineries in Grinzing usually open from 16:00 onwards.

Safety Tips / Pick-pockets

In general Vienna is a very safe city. Vienna’s reputation reflects the country at large: according to the Global Peace Index, Austria was ranked amongst the top 4 most peaceful countries in the world since 2013.

Nevertheless – as in each tourist hotspot – simply carry your wallets in closed/zipped bags and keep an eye on your bag when standing/walking in crowded areas, packed metro stations or buses, etc. The main emergency numbers are: Police: 133, Ambulance: 144. European Emergency call: 112.


Vienna is an ideal destination to shop for a wide variety of items catering to everybody’s tastes and wishes. Shops and department stores are generally open Monday through Friday 9:00 to 18:00, some until 19:00, Saturdays 9:00 to 17:00. In shopping malls and shopping streets, shops are open on Thursdays until 21:00 and on Saturdays until 18:00. Only most souvenir shops are open on Sunday. Flea markets, f.e. Naschmarkt, are open every Saturday morning.

The closest shopping mall towards the congress centre is “Donauzentrum”. It is two stops with the metro line U1 away from the congress centre. The station is “Kagran”.


Taxes & Tipping

VAT is always included in the price presented to the customers/guests in shops, hotels, restaurants and other service providers. Non-EU citizens can directly claim back their VAT at the shops (excluding restaurants, hotels and other food). Please ask at the shops for more information. A service charge is not always automatically included in hotel and restaurant bills, it will be stated on the bill or in the menu. Tipping is not mandatory, but a small gratuity (5-10%) is expected in restaurants or taxis if good service is received.


Taxis are not the most affordable alternative to the public transportation. A 15 minutes journey will cost about € 15.00 depending on the traffic. It is not recommended to use taxis in the inner city as a lot of the streets are pedestrian areas and the traffic is quite high. The rates will be shown on the meter next to the driver. The minimum rate for a taxi is approx. € 4.00, night rides start at € 4.50.

Possible taxi numbers are: +43 1 40100 or +43 1 31300.

Time Zone

Vienna is located in the Central European Time Zone (CET), i.e. one hour ahead of Greenwich Mean Time (GMT+1).


All foreign visitors entering Austria must possess valid passports. For citizen from the European Union Member countries, a valid identity card is sufficient.